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Ken's Mailbag 12/15/10 - Trouble When Ordering Membership Upgrade
Kenneth J. Gruneisen, Founder and Contributing Writer, www.CANSLIM.net
CANSLIM.net


 

Subscriber Questions:

December 15, 2010

Dear Ken,

When I tried to enter my order a few times over the last couple of days the payment form asks for a security code but I cannot see a box to enter it and complete my purchase. I am anxious to get back on board. Please help!

Thanks. I used your service in the past and it was great!  I should have never let my membership expire. Edward

 
Ken's Response:

 December 15, 2010

Hello and Happy Holidays Edward,

We recognized your record as a past member and were concerned that you had reported trouble when ordering your membership reactivation or upgrade recently.  From the messages you recently left and what our site's IT director suggested, you may need to simply scroll lower on the order page to properly enter the security code and submit your credit card information to (authorize.net) the third-party merchant authorization firm.
 
Please note that CANSLIM.net never stores any customer credit card information, thus before your membership term expires there is always action needed on your part. The good news is that we offer a "loyalty savings" over standard membership rates when members renew before letting your membership expire. More good news is that security concerns are never raised that any members' financial information would be obtainable in the event of unauthorized logins and access to the secure premium member account settings page or premium areas.
 
It is suggested that you login before starting the order process to be sure your previous record (membership) is recognized and to reduce the chance of erroneous duplicate records.
http://premium.canslim.net/canslimnewservicehome.asp
 
Thanks and best regards!

Best regards,

Kenneth J. Gruneisen
Founder & Contributing Writer for CANSLIM.net
www.canslim.net

About Kenneth J. Gruneisen, Founder and Contributing Writer, www.CANSLIM.net :
Kenneth J. Gruneisen has successfully completed the CAN SLIM® Certification Program.  Mr. Gruneisen became a Registered Representative in 1987 and his career includes experience offering personalized assistance to investors with more than a decade of experience as a Registered Principal managing a branch office.

The recommendations made by CAN SLIM® certified individuals are their own and may not be attributed to the CAN SLIM® Certification Program, William O'Neil & Co., Investor's Business Daily or their affiliates. The CAN SLIM® Certification indicates only that the individual has successfully completed the CAN SLIM® Certification Program. CAN SLIM®, William O'Neil & Co., Investor's Business Daily and any of their affiliates are in no way responsible for any loss or damage caused as a result of the services provided by these individuals.


Comments contained in the body of this report are technical opinions only and are not necessarily those of Gruneisen Growth Corp. The material herein has been obtained from sources believed to be reliable and accurate, however, its accuracy and completeness cannot be guaranteed. Our firm, employees, and customers may effect transactions, including transactions contrary to any recommendation herein, or have positions in the securities mentioned herein or options with respect thereto. Any recommendation contained in this report may not be suitable for all investors and it is not to be deemed an offer or solicitation on our part with respect to the purchase or sale of any securities.

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The recommendations made by CAN SLIM® Certified individuals are their own and may not be attributed to the CAN SLIM® Certification Program, William O'Neil + Co., Investor's Business Daily or their affiliates. The CAN SLIM® Certification indicates only that the individual has successfully completed the CAN SLIM® Certification Program. CAN SLIM®, William O'Neil + Co., Investor's Business Daily and any of their affiliates are in no way responsible for any loss or damage caused as a result of the services provided by these individuals.

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